Claude Artifact Comments: Who Can Comment, and How to Get Feedback From Clients (2026)

By Marcin, founder of Markloop · Last verified 1 October 2026 against Anthropic's help center and the Claude Code docs

Jump to: If you use Claude chat or Cowork · If you use Claude Code · If your reviewer has no Claude account

Which rules apply to you

Claude has two kinds of artifacts, and their comments work differently. (For the full map, including legacy chat artifacts, see Claude artifacts: what they are and how to use them.)

• You work in Claude chat or Cowork: your pages, dashboards, docs, slides and designs are artifacts in the Claude app. They live in the Artifacts tab and use access levels.
• You work in Claude Code: Claude Code publishes pages from a coding session to a claude.ai URL. Their comments are built for teams, and Claude can read and answer the threads.

Comments on artifacts in the Claude app

Every artifact starts private. When you share it, each person usually gets one of three access levels (some artifact types offer only Can view and Can edit):

Who you can give that access to depends on your plan and on how you share:

• Only people invited and Anyone at your organization - Team and Enterprise.
• Anyone with the link - Pro, Max, Team and Enterprise (not Free), but "anyone" means anyone signed in to Claude. On Team and Enterprise it's available only when an Owner has turned on External sharing or allowed that artifact. Artifacts that connect to your apps or use Claude can't use it.
• Invite by email (beta) - Pro, Max, Team and Enterprise. Up to 50 people from outside your organization per artifact. Each invitee needs a Claude account with the exact email you invited, and pending invites expire after 30 days. Email invites are on by default on Team and off on Enterprise. Documents made with Claude Docs can't be shared this way.

Outside people you invite get less than your teammates. They "can't mention people or ask Claude in a comment, and they don't get email notifications about comments," and parts of the artifact that use Claude or your connectors don't work for them. Most important: people invited as Commenter or Can edit can't comment on an artifact that's also shared with "Anyone with the link". If you want their comments, leave link sharing off.

Comments on Claude Code artifacts

Claude Code artifacts have their own comment threads, and Claude can take part in them. What the docs say:

• Team and Enterprise only, shared inside your organization. "When you share an artifact within your organization, the people you share it with can leave comments on the page." You need Claude Code v2.1.221 or later. On Pro and Max, a public link is the only way to share a Claude Code artifact, so those artifacts can't collect comments.
• Claude reads the comments when you ask. Give it the URL: Read the comments on https://claude.ai/code/artifact/… and make the changes the commenters ask for.
• Or a teammate sends a thread to Claude. Someone who can edit the artifact uses Send to Claude or mentions @claude in a thread. Claude can reply to or resolve only threads activated this way.
• Claude can reply on its own (v2.1.228 or later) while your session runs: it reads the thread, replies, and edits the artifact if the comment asks for a change, depending on your permission mode. It stops replying on its own after 60 sent comments or thread activations on one artifact within an hour.
• Public links don't show comments. "If you share an artifact publicly, people whose only access is the public link don't see its comments and can't add any." Existing threads stay on the artifact, and you and its editors can still read and reply to them.

Clients and anyone without a Claude account

Claude's comments are built for people inside Claude: your team, and outsiders who have a Claude account and accept an email invite. That covers internal reviews. It doesn't cover the usual client case: you send a proposal, spec or report to someone who has never used Claude and won't sign up to leave three comments.

Inside one Claude Team or Enterprise organization, native comments cover your teammates, and you don't need anything else for that. Markloop is for people outside the org, or for when your AI isn't Claude.

Getting a client's comments back into Claude

An artifact is an HTML page underneath, so ask Claude for it as one HTML file, or let Claude publish it for you: Publish this Q3 report to my Markloop project as a new document. Turn on comments for the share link and send it to your client. When the comments are in, ask Claude to pull them: it updates the report, marks which comments it addressed, and publishes version 2 at the same link.

No setup needed to try it: download the HTML file your AI made and upload it to Markloop. Or connect Claude, ChatGPT, Cursor or Grok once (setup is a one-time step, shown in the app after signup) and ask your AI to publish. Watch the 2-minute walkthrough.

In Claude Code, connecting is one command:

claude mcp add --transport http markloop https://app.markloop.io/api/mcp

For a full round with a client, from the first draft to the next version, see how to write a client proposal with AI and get comments on one link. The FAQ covers who can see your link and where your data lives.

FAQ

Related: How to share Claude artifacts outside your organization · Claude artifacts explained · How to write a client proposal with AI